Online Survey
All Surveys received will be eligible for a small thank you incentive provided by
Diamond Diamond Real Estate Inc.



YOUR NAME*
REAL ESTATE BROKER'S NAME*
ADDRESS OF PROPERTY*
YOUR PHONE NUMBER*



Real Estate Broker
1, Was your real estate broker's assistance up to par? Yes No
2, Did your real estate broker contact you after your closing? Yes No



Did you contact Diamond Diamond Real Estate to?
1, Buy a property? Yes No
2, Sell your property? Yes No
3, Lease a property? Yes No
4, Rent your property? Yes No



If you wanted to sell or rent your property. Please answer the following questions:
5, How long did you expect your property to be on the market before it was sold/rented?
<30 days 31-60 days 61-90 days
91-120 days 121-180 days > 180 days
6, How long was your property marketed by your real estate broker before you accepted an offer?
<30 days 31-60 days 61-90 days
91-120 days 121-180 days > 180 days



How satisfied were you with:
7, The advice/counsel offered by your real estate broker?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
8, The price and terms of the sale/rent?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
9, The assistance your real estate broker provided in negotiating the price/terms of sale/rent?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
10, The broker's professional knowledge?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
11, The efficiency of your real estate broker?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
12, The accessibility of your real estate broker?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
13, The broker's honesty?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
14, The quality and frequency of communication provided by your real estate broker?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
15, What was your overall satisfaction with the results and service provided by your real estate broker?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied



How likely are you:
16, To use the same real estate broker to assist you, given the need to sell, buy or rent a property/ies?
Very Likely Likely Neutral Unlike Very Unlike
17,To use the same real estate agency to assist you, given the need to sell, buy or rent a property/ies?
Very Likely Likely Neutral Unlike Very Unlike
18, To recommend the services of your real estate broker to a friend, or relative?
Very Likely Likely Neutral Unlike Very Unlike
19, To recommend the services of the real estate agency to a friend, or relative?
Very Likely Likely Neutral Unlike Very Unlike



How did you find out about your real estate broker:
Referred by a friend Satisfied past customer Personally knew broker
Agency name/reputation Advertising Internet Walk-in/Open house
Yard signs in the area Real estate broker's presentation
Other (please specify: )



What do you judge as a highly important characteristic when selecting your real estate broker:
Knowledge Honesty Good service Professionalism Professional presence
Negotiating skills Patience Availability/Flexibility Enthusiasm
Communication skills Sense of humor Outgoingness/likability
Other (please specify):



Comments or Suggestions:
Please expand upon your assessment of any areas in which we could improve. We welcome your suggestions and opinions.




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